Accessibility Statement for Man and Van Catford

Man and Van Catford is committed to providing an accessible and inclusive digital experience for all customers, including disabled and older users. We want everyone in the Catford area to be able to access information about our man and van services, get quotes, and book support in a way that suits their needs.

Our Commitment to Accessibility

We aim for our website and online tools to comply with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities, including people who use assistive technologies, and more user friendly for everyone.

Our goal is for customers in Catford and surrounding areas to be able to browse our man and van information, request a service, and contact us without facing digital barriers.

Screen-Reader Support

The Man and Van Catford website is designed to work with modern screen readers. We use clear headings, logical page structures, and descriptive text to help screen-reader users understand our content and navigate easily between sections.

We aim to ensure that important images have alternative text that describes their purpose, so that customers who cannot see the images can still understand the information being presented. Where images are purely decorative, we aim to ensure they are correctly identified so they do not create unnecessary noise for screen-reader users.

Keyboard Navigation

Our website can be navigated using only a keyboard, without the need for a mouse. This helps customers who use alternative input devices or who find using a mouse difficult. We aim to provide a clear and visible focus state, so it is always obvious which part of the page is currently selected.

Links, buttons, navigation menus, and forms are designed to be reachable in a logical order using the Tab, Shift plus Tab, and Enter keys. This supports accessible journeys from the home page through to service details and booking information for man and van services in the Catford area.

Readable and Understandable Content

We work to keep our content clear, concise, and easy to understand. We avoid unnecessary jargon and use straightforward language when describing our man and van Catford services, pricing details, and booking steps. This helps customers with cognitive differences, non-native English speakers, and anyone who prefers plain language.

Where possible, information is broken into short sections with headings so that visitors can quickly find what they need, whether they are comparing services, confirming collection and delivery areas, or checking availability.

Ongoing Improvements

Accessibility is an ongoing process rather than a one-time task. We regularly review our website to identify issues and make improvements. When introducing new features or pages about our man and van services in Catford, we aim to build accessibility into the design and testing stages.

Some legacy content may not yet fully meet WCAG 2.1 AA standards, but we are working to update it over time. If you encounter any problem using our website, please let us know so we can prioritise a fix.

Contact for Accessibility Requests

We welcome feedback from all users about the accessibility of our Man and Van Catford website. If you experience any difficulty accessing information, completing a form, or using any part of our online service, or if you need information about our accessible man and van Catford services in a different format such as large print or simplified text, you can contact us using the contact section on our website.

Please provide as much detail as you can about the issue you are facing, including the page you were using and the device or browser if you know it. We will review your request carefully and do our best to respond with a solution or alternative option. Your feedback helps us improve our service for everyone in the Catford community.